What is the City of Porcelain? All Lladro figurines are made in the City of Porcelain, a spectacular complex measuring some , sq. ft. just outside Valencia, Spain. About , people work there, most of whom are artisans. The complex is comprised of studios, laboratories, warehouses, office buildings,and showroom. Visit The City of PorcelainIn order to visit the complex where expert artisans make Lladro figurines you must be a Lladro Privilege member. If you are, you can e mail LLadro providing them with your membership number as stated on your membership card. You must also provide your full name and number of people accompanying you. Also provide the precise date and timeof the planned visit. LLadro Customer Service will contact you to confirm your visit. They do not accept drop ins.